buji 999's Privacy Policy

1. Introduction and Applicability

Please read this privacy policy carefully before using the buji 999 platform. This policy applies to the buji 999 website (buji999.cam), mobile application, and all related services. When you register on our platform or use any service, you are considered to have accepted the terms of this policy.

This privacy policy primarily answers three questions: what information we collect, how that information is used, and what steps we take to protect your information. Our Terms and Conditions describe the overall terms of service use in detail, which complement this privacy policy.

buji 999 is an online gaming and betting platform for users in Bangladesh. User privacy is of the highest importance in all our operations. We believe that the protection of personal information is a fundamental right, and we are committed to upholding that right.

2. What Information We Collect

buji 999 collects only the information necessary to operate the platform and provide proper service to members. We refrain from collecting information that is not needed.

2.1 Identity Information

• Full name (as stated on your national ID card or passport)
• Date of birth (for age verification)
• Email address
• Mobile number
• Username chosen by the user

2.2 Identity Verification Information

• National ID (NID) or passport details
• Selfie or photo (to confirm identity when required)

2.3 Financial Transaction Information

• Deposit and withdrawal history
• bKash, Nagad, Rocket, or Upay number (for transaction verification)
• Transaction date, amount, and method

2.4 Activity Information

• Gaming history, bets, and results
• Bonus claims and usage records
• Login time, session duration, and device type
• Customer support contact history

2.5 Technical Information

• IP address and geographic location (up to country level)
• Browser and operating system type
• Cookie and session data

3. How We Collect Information

buji 999 collects information in the following ways:

• Registration Form: Information you provide directly when creating an account.
• Identity Verification Process: Documents submitted during KYC (Know Your Customer) verification.
• Transaction Processing: Information automatically saved when making a deposit or withdrawal.
• Website Browsing: Technical information collected through cookies and analytics tools.
• Customer Support Contact: Information exchanged through live chat or email.
• Third-Party Services: Information received through payment processors or identity verification agencies.

4. Purpose of Using Information

Collected information is used only for specific and legitimate purposes. buji 999 processes personal information for the following reasons:

• Account Management: Registration confirmation, login verification, and account security.
• Identity Verification: Age confirmation (21+) and fraud prevention.
• Financial Transactions: Deposit processing, withdrawal approval, and transaction verification.
• Service Improvement: Analysing platform performance and improving the user experience.
• Promotional Communication: Informing you of bonus offers and updates with your consent.
• Customer Support: Resolving your enquiries and issues.
• Responsible Gaming: Identifying unusual gaming behaviour and providing necessary support.
• Fraud Prevention: Monitoring suspicious activity to ensure account security.

As part of our responsible gaming programme, we review gaming patterns. If a member's behaviour shows signs of a problem, we take steps to offer them support.

5. Sharing Information with Third Parties

buji 999 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in certain specific situations:

5.1 Service Provider Partners

Mobile banking services such as bKash, Nagad, Rocket, and Upay are given the necessary transaction information for payment processing. These third parties may use that information only for the specified purpose and are bound by their own privacy policies.

5.2 Technology Service Providers

Agreements exist with certain technology companies for website hosting, cybersecurity, game software supply, and analytics services. They operate under strict data protection terms.

5.3 Identity Verification Agencies

As part of the KYC process, name, date of birth, and ID details may be provided to an identity verification agency for verification.

5.4 Legal Obligations

If a valid order is received from a government authority or court under applicable law in Bangladesh, we are required to comply with that order. In such cases, the relevant member will be notified in advance where possible.

6. Data Security Measures

buji 999 follows multiple technical and organisational measures to protect your information:

6.1 Encrypted Connection

All data transmitted through the website and app is encrypted using SSL (Secure Socket Layer) technology. This means third parties cannot read the information while it is being sent over the internet.

6.2 Password Protection

Your password is never stored directly. It is converted and stored using a strong hashing algorithm, so no one can read your actual password.

6.3 Access Control

Only authorised staff can access your information, and they can only view information relevant to their responsibilities. All access is recorded in logs.

6.4 Regular Security Reviews

Our system security is tested regularly, and any vulnerabilities found are resolved quickly. We strive to follow the latest cybersecurity standards.

Please keep in mind that no method on the internet is 100% secure. You should also use a strong password for your account and never share your login details with anyone.

7. Cookies and Tracking Technology

The buji 999 website uses cookies to improve your experience. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and temporarily saving form data. Without them, the website will not function properly.

7.2 Functionality Cookies

Used to remember your language preference, display settings, and information from previous sessions.

7.3 Analytics Cookies

These cookies help us understand which parts of the website members use most and where there is room for improvement. Collected data is analysed in aggregated and anonymised form.

You can control cookies by changing your browser settings. However, disabling cookies entirely may limit some website functionality.

8. Data Retention Period

buji 999 does not retain any information beyond the necessary period. The general policy is:

• Active Account Data: Fully retained for the duration the account is active.
• Closed Account Data: Retained for a set period after account closure due to legal obligations and financial audit requirements.
• Transaction Records: May be retained for an extended period in compliance with financial regulations.
• Support Communications: Kept for a set period even after the issue is resolved.
• Analytics Data: May be kept in anonymised form for an extended period.

Once the retention period ends, information is securely deleted or converted in a way that makes it impossible to identify any individual from it.

9. Your Rights

You have some important rights regarding your personal information that buji 999 respects:

9.1 Right to Access Information

You can find out what information we hold about you. If you make a request through support, we will provide a summary of your information.

9.2 Right to Correct Information

If any of your information is incorrect or outdated, you may apply for a correction. Identity verification may be required for changes to your name, mobile number, or email.

9.3 Right to Stop Marketing Communications

You may stop receiving promotional emails or messages at any time. Service-related messages (such as transaction confirmations) will continue to be sent even if you do this.

9.4 Right to Close Account

You may request to close your account. However, some information will be retained for a set period due to financial transactions and legal obligations.

To exercise these rights or for any questions, please contact our customer support. Our support team is available 24/7 in Bengali and English.

10. Policy on Underage Members

buji 999 strictly prohibits anyone under 21 years of age from using the platform. This is our firm policy commitment.

Age is verified at the time of registration and confirmed through KYC documents when required. If we determine that a member is under 21 years of age, their account will be suspended immediately and the associated information will be deleted.

If parents suspect that their underage child is using our platform, please notify our support team right away. We will take prompt action.

11. Policy Changes

buji 999 reserves the right to modify and update this privacy policy as needed. When significant changes are made, we will:

• Post a clear notice on the website.
• Send a summary of the changes to the registered email address.
• Clearly state the date on which the new policy takes effect.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. Please review this page from time to time.

If you have any questions about any part of the policy, visit our FAQ section or contact support directly.

12. Contact

For any questions, concerns, or requests regarding this privacy policy, please get in touch with us: